MONOGRAPHIES, BOOKS AND CHAPTERS

Cortese C., Cervai S., (in press), "La soddisfazione lavorativa", in  Argentero P., Cortese C., Piccardo C., Manuale di Psicologia del Lavoro e delle organizzazioni, Raffaello Cortina Ed., Milano.

Pecar Z., Gramc B., Cervai S., Kekale T., 2007, "Developing models  for assessing the quality of public organisations" in Vintar M., Kova P. (Eds), Trends  in Development of Public Administration in South East Europe, Upravna Misel, Ljubljana.
 

Cervai S.,(edited by, with the contributes of Borelli M., Cian L., Fabbro B.A.), 2007,  ExPerO: a model to evaluate the quality  of the learning outcome in higher technical education courses based on stakeholders' expectations and perceptions, EUT Editor, Trieste, p. 149  (translated in 5 languages : English, Spanish, Bulgarian, Lithuanian, Slovenian).

Cervai S. (edited by, with the contributes of Borelli M., Cian L., Fabbro B.A.), 2007, ExPerO: valutazione della qualità  dell'esito formativo dei corsi di formazione tecnica superiore  attraverso l'analisi delle aspettative e delle percezioni degli  stakeholders, EUT Editor, Trieste, p. 149  (translated in 5 languages : English, Spanish, Bulgarian, Lithuanian, Slovenian).

Polano R., Cervai S., Borelli, M., 2007, "Percezione del rischio  nella criminalità urbana", in Elogio della sicurezza: aspetti multidisciplinari tra scienza  e pratica (a cura di) Crescentini A.,  Sada A., Giossi L., Vita e Pensiero, Milano, pp.137-162 .

Cervai S., Kekäle T., "European Quality Corse – Introduction and Methodology" in R. Marcinkoniene G, Klimoviene (Eds), QiS Quality in School: Total Quality Management in European School, Leidykla "Technologija", Kaunas, 2006 (edited in 7 languages), pp. 122-130.

Pecar Z., Cervai S., Kekäle T., "European Quality Standard" in R. Marcinkoniene G, Klimoviene (Eds), QiS Quality in School: Total Quality Management in European School, Leidykla "Technologija", Kaunas, 2006 (edited in 7 languages), pp. 111-121.

Cervai S., Bertrand C., "National Quality Standard: the meaning of national and european quality standard for school organisation" in R. Marcinkoniene G, Klimoviene (Eds), QiS Quality in School: Total Quality Management in European School, Leidykla "Technologija", Kaunas, 2006 (edited in 7 languages), pp. 102-110.

Cervai S., Fabbro B.A., Improving School Organisation in R. Marcinkoniene G, Klimoviene (Eds), QiS Quality in School: Total Quality Management in European School, Leidykla "Technologija", Kaunas, 2006 (edited in 7 languages), pp 66-83.

Cervai S., "Introduction to case studies – school involvement" in R. Marcinkoniene G, Klimoviene (Eds), QiS Quality in School: Total Quality Management in European School, Leidykla "Technologija", Kaunas, 2006 (edited in 7 languages), pp. 28-37.

Cervai S., "Introduction. The Project start. How QiS Began" in R. Marcinkoniene G, Klimoviene (Eds), QiS Quality in School: Total Quality Management in European School, Leidykla "Technologija", Kaunas, 2006 (edited in 7 languages), pp 5-14.